How to keep your food business going during the COVID-19 / corona crisis

As more cities and countries are implementing social distancing measures in an attempt to slow down the coronavirus outbreak, local businesses will feel the impact. Governments all over the world have been ordering restaurants, bars and other food businesses to close up shop – until further notice. So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses?

Offer delivery and/or takeaway

One way to still serve your customers is through delivery or takeaway – two options that are supported by most, if not all local governments of the countries and areas in lockdown

To start offering delivery, you can easily sign up with a third-party platform like Uber Eats, Deliveroo, Just Eat, Glovo, etc. and benefit from their ready-made infrastructure, resources, network of riders and so on. Most of these delivery services have already implemented a “contactless delivery” policy, meaning couriers place the meal or delivery bag on the customer’s doorstep, so they can collect it without having any human contact.

How to get started with Uber Eats*

  1. Head to Ubereats.com and click “Add your restaurant” in the footer section
  2. Fill in the form with your restaurant’s info: name, address, number of locations, type of cuisine,…
  3. Wait until Uber Eats contacts you to confirm your partnership 
  4. You receive an Uber Eats platform starter kit which includes a tablet with the online ordering software, Uber Eats delivery bags and signage
  5. You get an onboarding session to guide you through the software and the platform (a free photoshoot for your menu is included)
  6. Uber Eats provides all the ordering, delivery and payment logistics
  7. Your restaurant listing goes live and you can start receiving orders on Uber Eats 

How to get started with Deliveroo*

  1. Head to Deliveroo.com and click “Partner with us” in the header section
  2. Fill in the form with your restaurant’s info: name, address, number of locations, type of cuisine,…
  3. Wait until Deliveroo contacts you to confirm your partnership 
  4. Upload your menu and schedule a photoshoot
  5. Once you have set up your menu, Deliveroo will send you a tablet with the online ordering software
  6. You get an onboarding session to show you how to use your Deliveroo dashboard and track your performance
  7. Deliveroo provides all the ordering, delivery and payment logistics
  8. Your restaurant listing goes live and you can start receiving orders on Deliveroo